Help Center：View our Frequently Asked Questions about Gazelle

Why should I choose Gazelle?

We understand that our customers put a lot of trust in us when they trade in their electronics, and we take that responsibility very seriously. We’re proud of the good reputation we’ve earned since we started the business in 2006.

What is “Gazelle Certified”?

All Gazelle Store products are pre-owned devices that go through a certification process.

The Gazelle Certification process includes a rigorous inspection process involving a 55-point functional and cosmetic inspection. This ensures that the devices you order are in accurate cosmetic condition and perfect working order. Additionally, all devices are reset to factory settings prior to shipment.

What is a refurbished device?

The definition of refurbished is “made to look new again by work such as painting, repairing, and cleaning:” 

Source
All Gazelle Store products are pre-owned devices that go through a rigorous inspection process involving a 55-point functional and cosmetic inspection.